About engineeringwithlight
Deliveries
Changing or cancelling your order
Returns and refunds
Privacy
Our customers look for style, quality, performance and endurance from their garden and outdoor lighting, so we do too. When you buy lights from us, we’re determined they should give you trouble-free pleasure for years to come.
We’ve therefore chosen our international portfolio of garden lighting brands with meticulous care. Hunza® (New Zealand), Norlys (Norway), Megabay (Australia) and Garden Zone (UK) precision engineer all their exterior light fittings from the finest materials and demonstrate a long-term commitment to their products with long warranty periods and replacement parts.
Within our four brand ranges you’ll find every conceivable light design option: wall and ground spotlights, contemporary and classic wall lights, powerful uplighters, discreet step lights, handsome bollards, traditional lanterns, submersible pond lights, robust lampposts and elegant ceiling lights.
You can choose from a wide range of high quality and durable finishes to complement your exterior surroundings – 316 stainless steel, solid copper, solid bronze, solid brass, anodised aluminium, Brushed Hydrics™ and an inspiring palette of paint colours.
Our ranges also offer you a comprehensive selection of lighting technologies to enable you to create precisely the garden lighting effects you’re looking for – 12 and 240 volt halogen, and low-energy 12 and 240 volt LED, fluorescent and metal halide.
We try very hard to make sure the quality of our service matches the high quality of our products. If you need any design or technical help, just give us a call or drop us an email – if our lines are busy, please do leave a message because we really will call you back as quickly as we can. And should you ever experience a problem with either our products or service, we’ll do everything we can to put things right.
Deliveries
We deliver to any destination in the UK. All deliveries are free of charge. Delivery is the next working day after despatch and is by courier to your door, so it needs to be signed for.
In-stock Hunza and Megabay lights and accessories are usually despatched within 1 working day of receiving your order. For out-of-stock Hunza and Megabay items, please allow 2-4 weeks for delivery.
In-stock Norlys and Garden Zone lights and accessories are typically despatched within 5 days. For out-of-stock Norlys and Garden Zone items, please allow up to 6 weeks.
To find out the current availability of any of our products, just contact us at info@engineeringwithlight.com, or by telephone on 01590 641335 between 9am and 5pm, Monday–Friday.
Changing or cancelling your order
If you wish to change or cancel an order before it has been despatched, contact us without delay by email on info@engineeringwithlight.com, or by telephone on 01590 641335 between 9am and 5pm, Monday–Friday.
Returns and refunds
We hope you will be pleased with your purchase. However, should you wish to return anything bought from us, contact us by email on sales@engineeringwithlight.com, or by telephone on 01590 641335 between 9am and 5pm, Monday–Friday.
Returns should be made within a reasonable time (28 days) and in the original packaging.
We're happy to refund or exchange a product provided it's in a fully re-saleable condition. Once the item is received by us, we'll refund its price or exchange the product. We will also refund any delivery charge if the goods were damaged or faulty.
If the product is not returned to us in a fully re-saleable condition, we reserve the right to refuse a refund on the item, or to deduct up to 20% of the original selling price from the refund amount. This does not affect your statutory rights.
Privacy
We will treat all your personal information as confidential. Your details will only be used in the fulfilment of your order and we will never share them with anyone else. We may send you emails from time to time with Hunza, Norlys, Megabay and Garden Zone product updates, but we will happily remove you from our mailing list upon request.
